Before you want to update any of your apps, you need to make sure whether your beamer has the latest software version. If you update your beamer software, you can improve the operating system, fix small errors, solve Wi-Fi issues, apps, sound or just the performance of the beamer in general.
Our beamer all support over-the-air updates (OTA updates). This means that updates can be directly sent to your beamer without connecting to the internet and downloading it from there. We can even update your beamer while we're in contact with you regarding a problem, for example. With an OTA update, you can improve your software without needing extra cables or long and difficult installation steps.
It can be different per beamer model, where you can find software updates. It's always a good idea to first check the user manual, where this step will be fully explained. For many of the Android TV and Google TV beamers, you can usually find the system updates at:
Settings → More Settings → System Update
Now, you first need to make sure your beamer is connected to Wi-Fi before checking for any updates. Also, avoid turning off the beamer during an update; this could interrupt the update process and potentially even damage the update.
If your beamer does not work correctly after a software update, the first thing you need to do is check whether the time and date are correct on the beamer. The operating system gets 'confused' when this is incorrect. It might experience problems with the Wi-Fi, apps or the login system.
You can easily check this at the following:
Settings → Time and Date
Always make sure the time zone, date and the time are correct. In many cases, if this setting is incorrect, it's the issue for problems. If you simply adjust this, then it can instantly solve the issue. If the problem is still present after adjusting this setting, please contact the brand or seller from your beamer. Most software issues can be fixed with the right steps or an additional update.
